Charlotte's knowledge, expertise, professionalism, and patience assisted us, first with selling the property in Dec. 2016, and then more recently with the purchase of a beautiful condominium. Charlotte takes her business very seriously, and goes above and beyond to make herself knowledgeable on every property (and there were quite a few!) she took us to see. We were quite impressed, also, with Charlotte's knowledge of all procedures leading up to, and during closing.